1.Client software:It is installed in the client PC,receiving and processing customer evaluation data, and then send that data to system management software through LAN;One set for each unit.

2.System management software:firstly, you need to finish system Settings, add staffs,

windows, halls, departments, units and other information to construct complete system

framework.systems management software includes server-side software and interface

software, they are separately installed in the data server and the PC (or terminal server); it is used for the evaluation and processing of the collected data; Store and analyze customer evaluation data. Monitor acquisition conditions of evaluation data in different branch instantly.

Set the evaluation rules(startup time, shutdown time, the evaluation interval time of the evaluation),Prevent malicious bad review.Customer complaint information(dissatisfied) feedback to management timely(pop-up page or sent messages in real time).one set for each unit; interface software supports Windows or Linux operating system.

3.Leaders querying software:it is installed on the data server.Using B / S structure, without having to install the client program, you can inquire and manage evaluation info within the unit LAN or Internet .Listing query,integrated information query,statistics report for different units,departments ,staffs and windows in selected time or period can be done.Output of the query results(excel format or text format).Statistics can be analyzed by histogram and pie chart,etc;provide decision basis for related departments.Multiple user permissions design,

different levels users can view different levels of information.

It is necessary to install service evaluation terminal device, cooperating with software.

two kinds terminal device we provide: the button type service evaluation, M8 smart multimedia interactive terminals.now,look the picture.

their own service experience, after the completion of the assessment, device will say

"thank you". Data transmission process: data transmit from terminal to the client

software, transmit to the server through local area network ;Server record and deal

with data, you can set up working state of the evaluation using system management

software and query evaluation data using system management software.

1) Non-profit Organizations: administrative service center, taxation sectors, Labor

Bureau, Personnel Bureau, Customs organization, Telecommunications, railway

station, post office, hospitals;

2) Business and commerce center: supermarket, shopping malls, chain shops, hotels,

restaurants, travel agencies, pharmacy, real estate trading center;

3) Financial sectors: Banks, insurance companies, taxation sector;

4) Communication field (China Mobile, China Unicom,etc);

5) Public Places: subway, airports, bookstores,etc;

6) Entertainment places: golf club. Movie theaters, fitness halls, clubs, bars, cafes,

Internet bars, etc.