Welcome to HS Hardware

1. Information of company and product

2. Plant environment

3. Production flow chart

4. The following details are needed for a quotation

5. FAQ

a. How to package?

The items are placed in plastic bags, which are placed inside cartons then are

then sealed with lead. The bags and carton sized can be fit to your needs

b. When is the delivery time?

Delivery will occur between 10 and 15 days from order date. Faster delivery time

can be arranged if needed

c. How much is the MOQ?

To start of our good business relationship, we’d love to listen to your suggestion

d. What’s your payment method?

Paypal, T/T, L/C, Western Unions, are available

e. How can I get one sample for testing?

Free sample: We’d love to send you free samples which have in stock, and you

just need arrange shipment.

Charged sample: $100 for sample developed, and return after mass production

6. Reproduction and Refund Policy

An RMA (Reference) Number will be provided to customers, Return shipping charges will

be the buyer’s responsibility.

Potential Refund Issues:

1. Products received do not match the picture or description

a. Return for exchange - Return the products and we will resend the order as soon

as we receive confirmation that the products have shipped.

b. Return for refund - HS Hardware will refund the payment as soon as the Company

receives the products

2. Products do not meet quality expectations or have some other quality issues.

a. Return for exchange - Customers do not need to send the products to HS Hardware;

they can instead provide a picture that clearly shows the problem

b. Return for refund - Customer do not need to send the products to HS Hardware;

they can instead provide a picture that clearly shows the problem

7. Customer Visiting

8. Certificates

9. Customer feedback

10. Clicking the below image for more products

11. How do I place an order

a. Sending us inquiry from via Alibaba or contact us by TM (Trademanager) directly

b. Offering technical drawing,detailed sizes or samples for a quotation. Also we could design

springs as per your request

c. Confirming all of the terms, such as delivery time, payment terms, package, shipping way etc

d. Sending clients samples for testing

e. Starting mass production after samples approved

f. Notification of shipping time

g. Client feedback and After-sales Service

Thanks for your time. "Your order, Our honor"