Model Show

Making Details

Every dress is Handcrafted Just for you

Size Chart

Delivery Time

Standard receiving time (Time you pay successfully) = Tailoring time (around 15-20 Calendar days) + Shipping time (around 3-8 Calendar days, for some far country like Russia, there may be need 10-15 Calendar days).

Delivery Guide

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.

Tracking Your Order

You can check your order information at below link

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

Here are the links to all the delivery companies we use so you can track your order
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
USPS: https://www.usps.com

International Delivery Policies (Ship Worldwide)

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.

Standard receiving time (Time needed for your order to be received successfully since you made the order) = Tailoring time (around 15-20 Calendar days) + shipping time (around 2-8 Calendar days, For far away like russia, there need 10-15 days).

9. How is our store different from other online dress stores?

Our store goes right to the source to purchase our beautiful gowns. The gowns we sell are of the same high quality as the designers sold in traditional salons and by other online retailers. Although we do not sell “designer” labeled gowns, you still get a beautiful bridal gown, without the designer price.

10. Whether or not I could get the dress to fit with being pregnant?

Yes, but it is suggested that you tell us your body size about a month ahead of the wedding. We can make the dress fit your body.

11. Is your size chart based on UK or USA standard? How is better to order right size?

Our size chart is made on our own, different from UK and USA size. You need to check our size chart to choose the right size. You may also refer to our measuring guide to see how to get professional measuring. If you have concerns about the size, we highly suggest you choose the custom size. Please get the professional measurements first and fill in the exact measurements when you place an order.

12. What if I would like the dress shorter? What measurements should I provide in the custom order fields?

You can give us a smaller Hollow to Hem size. Please kindly measure yourself carefully and choose a size that fits you most. We also suggest you tell us that you need the dress shorter in the "Note" column at the product page. Then we will know.

13. What if I would like to do some alterations on the dress, like adding the straps or changing the back style? Do I need to pay extra money?

Yes, you may need to pay extra if you require any alterations on the dress. But not always, so feel free to contact us.

14. If I order this dress in a standard size, can i return it if it does not fit or if I just do not like it?

If we send wrong or unmatched dress, we will take all responsibility and give you a top solution to your best satisfaction. We are afraid that return without reason is not acceptable. So please measure your body precisely in accords with our website size chart. Each dress you order will be made from scratch totally according to your specifications. Our tailors will make the perfect dress for you.

15. Can I change the size and color for my dresses after payment?

We can change the size and color for you but you may need to contact us within 12 hours after you complete the payment. If under tailoring, you can't change any more.